DYMO Label Printer | Label Writer 450 Twin Turbo Direct Thermal Printer Fast Printing Great for Labeling Filing Shipping Mailing Barcodes and More Home & Office Organization

Cant really take points off for how someone else ships a product. The first printer that was delievered still had the test prints on both printers but the left printer was dead and flashing. I am assuming this was shipping damage.The replacement printer works exactly as one would expect. Good little printers.

I was looking to replace my 7 years old Dymo printer ter I got this one. I like that it can load 2 rolls and have options to pri t different lables without tinkering with loading and unloading every time.

I was really excited when I first purchased this, the 25lb USB scale, and a pack of extra labels. I thought -- no more lines at the post office: Great! On Dymo's and Endicia's web site, they made sure to point out that I could print postage from home for FREE and expressly indicated "no monthly fees." Again, I was very excited. I'm just a casual shipper -- couple packages a year, so a monthly fee (like with Stamps.com) is not worth it in the slightest. Plus, a lot of the stuff you can do for free already anyway; just not First Class stamps.So first I'll cover unboxing and setup: it was breeze except for some sticky labels. Instead of using the CD that came with the printer, I always download the latest version from the web. That installed very quickly and painlessly. Then, I connected the printer and followed the Quick Start guide which was surprisingly well written. I installed the address labels first and completed that in under 30 seconds! Moved onto the stamp labels which proved to be a little trickier. The labels kept feeding in crookedly. The first time I pulled it out, the label peeled off inside the printer and I couldn't get it out. I called tech support and to my surprise, the designers thought about this already and the front panel pops right off easily and the print mechanism separates in two places to get the labels out from where ever they are stuck! AWESOME! I finally figured out that the reason they were feeding crookedly was because of the glue leftover from the sticker that held the roll together. So, throw away the first two labels and you'll be fine. Creating the Endicia account was also quick and easy as well as the Endicia software installation.Now onto the not-so-good...I attempted to print my first First Class stamp -- $0.08 to make up the difference of an old $0.37 stamp. I played around in the software for a while and could not figure out where to type "0.08." I chatted with Endicia support and they told me that the "free" account only permits a small subset of USPS postage. $0.45 and $0.65 first class stamps, postcards, additional postage of $0.01, and flat rate postage for packages. In order to print an $0.08 stamp, I would need a paid account at a minimum of $9.95/mo. At first, I didn't believe this. All their web site talked about was being able to print postage at home for free. Nothing about restrictions. Not even footnotes, asterisks, or fine print. Well, turns out it's true. So, I'm returning everything to Amazon (who is awesome at returns by the way).Bottom line:Great printer and well-thought-out design. DECEIVING ADVERTISEMENT. The only "FREE" postage you can print is the same stuff you can do for free without the printer: buy First Class stamps (any Walmart or other grocery store) and print Flat Rate postage (you can do that via USPS.com). Even PayPal allows you to print First Class Parcel and Media Mail postage on their site for FREE to a regular printer or a label printer (although not this one yet).Suggestion for Dymo/Endicia:Please don't misunderstand, I'm not unreasonable. I fully expected there to be some kind of limit on the free account like: you can't print more than $500/mo or something like that. You have to have something that prevents abuse or use by a business that does a lot of shipping. But having what you've done is simply unforgivable.I would suggest that you change your free account to have a monthly or annual limit of some sort. Something to separate the personal/casual shipper from the business users. Granted very small businesses would fall under the $500/mo idea, but that should be just fine (IMHO) -- they are starting out anyway, why burden them with more expenses? It's really a good business plan anyway. Get someone in on a free limited spend account and as their shipping needs grow, they're already in with you and you get the business because that's what they're already used to and like.

I was impressed from when I received it shortly after my purchase on May 6, 2014 and then sitting there between uses it failed to run the next time I needed it a year to the day after the purchase. What timing! It wouldn't print, and it wouldn't advance labels even at the buttons on the machine which will still glowing (staring at me with a "so there"). My PC incidentally (maybe related) also reported an unknown USB device. The last time I had used it, it had worked fine, so no calamity, no jam, no smoke or noise, it just quit. These have a TWO YEAR WARRANTY!I called Dymo service 877-724-8324 and was quickly helped by technical support. All I needed to do was remove both labels, then remove the power and leave it removed until the lamps out front quit glowing (maybe 20-30 seconds). I then reinserted the power and those lights came on and flashed. I was instructed to reinsert the labels first left, then right, and as I did the motors grabbed the labels and finished feeding them until the electric end of label eye detected what it needed. At that point I could now manually feed labels. So I launched the software and printed a label, it worked fine. Technical support actually had one other trick (I didn't find out what it was because I didn't need it). Effectively what I had been walked through was a reset (reboot) of the instructions on the firmware of the Dymo Twin; I'll be able to help myself if this happened again.I don't know for certain, but I think Dymo's next trick would have been a delete-reinstall of the drivers in my PC to refresh that USB device and I had actually done that as a self-help attempt before calling them. If your machine just takes a coffee break like mine did, just do the sequence in the paragraph above; that may be all you need. If that doesn't do it for you then call Dymo before messing around they may save you some time.If that hadn't worked for me they would have given me a way to get the printer back to them and they would have repaired it or sent a replacement. Great service, and I don't mind the reboot, so far it's only needed one reboot in a year so Dymo is way ahead of Microsoft.